Can I add or edit items in my order after placing it?
No, unfortunately this is not currently possible.
No, unfortunately this is not currently possible.
A minimum order value may apply. When you leave the basket to checkout any additional fees will be clearly shown before checkout.
In the ‘my details’ section of the app. You will receive a confirmation email.
No, the only way to order is through the app via a smartphone or tablet.
iOS and Android.
Once you have opened the app you will be asked to register your details or continue as a guest. If you choose to register, you will be prompted to add your details, password and marketing preferences. Once this is done registration is complete.
When you have placed your order, payment will be taken. If for any reason the order is declined, a full refund will be made which can take up to 3 days to show in your bank account, dependant on your bank’s refund policy.
It will be likely that no store local to you is working with Scoot. We are continually growing so hopefully you will see Scoot in your area soon.
Unfortunately, phone orders are not accepted.
Stores will always aim to provide all the goods you have ordered. If any item is not available the store will contact you via the chat function to offer a replacement item. If the product is cheaper, you will be refunded the difference. If the item is more expensive the additional charge will only be applied once the substitution has been confirmed by you.